Straight answers
Frequently asked questions
Can’t find your answer? Message us through Amazon from your order page.
How do I add my baby’s name?
Open the product on Amazon, click “Customize now”, and type the name in the text box before adding to cart. Double-check the spelling: every piece is made to order.
Is the name really embroidered by hand?
Yes. The name is stitched by hand in raised yarn on top of the knit, so every letter has texture and no two pieces are exactly alike.
What is it made of?
The sweater is cotton with knitting yarn. The blanket is a cotton blend. Both are breathable and soft on delicate skin.
How long does it take to arrive?
Sweaters usually ship within 2–3 days and blankets within 4–5 days, plus Amazon delivery time. For holidays, order a little earlier.
Which size should I choose?
Use the size guide and go by your baby’s height and weight rather than age. If they are between sizes, or the gift is for a few months from now, size up.
What if the name is wrong or the item arrives damaged?
Message us through Amazon. If the name is misspelled or the item arrives damaged, we will remake or refund it.
Why do I buy on Amazon and not on this site?
We sell only through Amazon so your order gets Amazon’s secure checkout, delivery tracking and customer protection. This site is where we tell the story behind each piece.